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Why can't I unpause my session?
Why can't I unpause my session?
Updated over 5 months ago

Sometimes a session may need to be paused for a brief break, such as needing to use the restroom. If you need to briefly pause the session, let the tutor know for how long and they can pause the session from their end and unpause it when you're back.

If you need to return to the session sooner than expected, or the tutor hasn't unpaused the session yet, reach out to support to help you unpause the session by clicking on the support chat icon.

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