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How do I find chat transcripts?
How do I find chat transcripts?
Updated over 6 months ago

Students:

To view a session that has already been completed, click on your name in the upper-right corner of the screen and select 'My tutoring history'. From there, click 'View' by your desired session:

Once the chat transcript is open, click Export to save it to your computer:

Note: After each session, students receive a summary of the session via an email that contains a direct link to the chat transcript:

 If you do not receive the session summary, check your spam or junk folder.

Tutors:

To view a session that has already been completed, click 'Past Tutoring' on your Tutor Dashboard. Tutors can also use the Export button to download and save a chat transcript (see Export instructions provided to students above).

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